Shipping Policy
Welcome to Marlowen Home. We want to ensure your shopping experience is as smooth as possible, which is why we’ve kept our shipping policy simple and transparent.
1. Shipping Destinations
Currently, Marlowen Home ships exclusively within the United Kingdom. We focus on providing the best possible service to our UK customers before expanding internationally.
2. Order Processing Time
We take care to prepare every order thoroughly. Most orders are processed and dispatched within 1–3 business days (excluding weekends and bank holidays).
3. Delivery Timeframes
Once your order has been dispatched from our warehouse, standard delivery across the UK typically takes between 7–12 business days. Please note that these timeframes are estimates.
4. Shipping Fees
We aim to keep our pricing simple: Marlowen Home offers free UK shipping on all orders. There are no surprise costs added at the final step of checkout.
5. Tracking Your Order
Once your order is on its way, we will send you an email confirmation. Whenever available, we provide tracking details so you can stay updated on your delivery status.
6. Delays & Customs
Occasional delays can occur due to carrier logistics or peak holiday seasons. Additionally, while we mainly ship to the UK, Marlowen Home is not responsible for any customs fees or import duties that may arise for non-UK destinations in the future.